GEICO automated billing does not inspire confidence

I am about to call 1-800-841-3000 and practice staying on hold. Why? Take a look.

I do know I have an insurance bill coming up, but I do not have and have not had a VISA card ending in 0264. So, I try to log in:

They appear to want me to put in my email address. But it is an odd way to do it. Two different problems means I probably need to call, sigh.